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swapd0 04 Nov 2024, 10:27

cTrader Web
Missing open positions
I can't see my open positions in ctrader but if I connect to icmarkets I can see them into the trades menu, this also happens with the mobile version...

ncel01 04 Nov 2024, 10:13

cTrader Desktop
cTrader 5.0.40 issues
Hello,I can also confirm that start button has not been available with backrest/optimization.As a result, I haven't been able to make any progress wit...

mehracc654 04 Nov 2024, 09:56

cTrader Desktop
Latest Ctrader
tadas8891 said: I experience same problem since this weekend We hope they will fix this problem soon. All our business has stopped. My plann...

mehracc654 04 Nov 2024, 09:52

cTrader Desktop
Workspace and drawings not saving
Does ctrader desktop also have cache? If so, where should we delete it?

mehracc654 04 Nov 2024, 09:52

cTrader Desktop
Workspace and drawings not saving
Does ctrader desktop also have cache? If so, where should we delete it?

tadas8891 04 Nov 2024, 09:48

cTrader Desktop
Latest Ctrader
I experience same problem since this weekend 

erwinsoon 04 Nov 2024, 09:39

cTrader Web
Fib Retracement Settings
My settings on the Fibs keep running back to default. It was fine before, but only happening to me this week. I keep changing them back to what I...

Vani 04 Nov 2024, 09:32

cTrader Algo
Excel Data FORMAT for multi-symbols !
I want to back-test by loading M1 bars from CSV file. As cBot uses Multi-Symbol data. So where should I place data for Other Symbols in the Excel file...

rtsbrothers0000 04 Nov 2024, 09:31

cTrader Desktop
Assistance Needed for "POSITION_LOCKED" Error on BTCUSD Position
Dear cTrader Support Team,I am writing to seek assistance regarding an issue I encountered while attempting to close a position on my demo account. I...

m4j4p4v4 04 Nov 2024, 09:25

cTrader Desktop
POSITION_LOCKED *Update* Resolved - Ctrader was just down.
Hi all of my positions are locked, even if I open a fresh trade and try to cancel it straight away. It also ignores Stop Losses…This is a demo account...

da.weber92 04 Nov 2024, 09:24

cTrader Web
Multiple instances impossible?
Hi, I have two trading accounts at two separate brokers and both of them offer cTrader. I like the web app more than the windows version so I go...

pipsterama 04 Nov 2024, 09:23

cTrader Desktop
cTrader Bug Report
same issue for me. Platform becomes unresponsive after around 10 minutes.Trading still works, but everything around the platform (workspaces, cBots et...

SirStoneTheRed 04 Nov 2024, 09:08

cTrader Desktop
cTrader 5.0.40 issues
Can confirm the optimization issue is also happening on Windows. Started running a few passes and then stops. Cant restart optimization and cant start...

phill.beaney 04 Nov 2024, 09:08

cTrader Algo
play button freezes on my backtesting tab
I have exactly the same problem, just started happening this morning. I can only run one back test and then play button freezes. Restarting ctrader al...

olivierdmz 04 Nov 2024, 09:04

cTrader Desktop
cTrader 5.0.40 issues
I have exactly the same behaviour, using Ctrader 5.0.40 on different versions of Windows…Cannot use cbots anymore in backtesting, nor in optimisation,...

AlgoCreators 04 Nov 2024, 08:59

cTrader Algo
ChartTrendLines don't get removed from OnDestroy() method when indicator removed from chart
I think the OnDestroy function is never executed. There is no such feature in the indicators

odkhuu.sukhbaatar 04 Nov 2024, 08:46

cTrader Mac
Mac OS 15
i have some issue. not showing watchlist at left side pop up!? and where is Risk reward tool same like ctrader web?

odkhuu.sukhbaatar 04 Nov 2024, 08:45

cTrader Mac
Mac OS 15
i have some issue. not showing watchlist at left side pop up!? and where is Risk reward tool same like ctrader web?

wayne.harray 04 Nov 2024, 08:45

cTrader Algo
play button freezes on my backtesting tab
I'm currently trying to do some back testing, but I can only get between 1 and 6 runs when changing parameters before the play button freezes on me an...

jino.wachara 04 Nov 2024, 08:06

cTrader Desktop
fail to connect to server ctrader desktop
The issue is that after opening the program for a while, I am unable to edit the price alert, with an error message saying "fail to connect to server....

mohamadzaky 04 Nov 2024, 07:59

cTrader Desktop
Latest Ctrader
What's going on with the latest Ctrader? When I switched the timeframe, the indicators disappear and it goes blank. And I can't switch workspace, it's...

pjori59 04 Nov 2024, 07:50

cTrader Mobile
Order not closing showing position lock
Order not closing showing position lock

PanagiotisCharalampous 04 Nov 2024, 07:49

cTrader Mac
Mac OS 15
Hi there,We are not aware of any issues at the moment.Best regards,Panagiotis

PanagiotisCharalampous 04 Nov 2024, 07:41

cTrader Desktop
cTrader long time reconnection issue
Hi there,Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the...

PanagiotisCharalampous 04 Nov 2024, 07:39

cTrader Mac
Pivot point / copy paste option not working
Hi there,Unfortunately I did not understand your problem. Can you explain which pivot points are you referring to? Regarding pasting, just use Ctrl+V....

PanagiotisCharalampous 04 Nov 2024, 07:34

cTrader Desktop
Interface improvements
Hi there,We are aware of this issue and it will be fixed in an upcoming update.Best regards,Panagiotis

PanagiotisCharalampous 04 Nov 2024, 07:31

cTrader Desktop
Bug Report
Hi there,There was maintenance taking place during the weekend. Let us know if this still happens.Best regards,Panagiotis

PanagiotisCharalampous 04 Nov 2024, 07:30

cTrader Desktop
share object on charts
StuFX said: PanagiotisCharalampous said: StuFX said: PanagiotisCharalampous said: Hi n.h.k.maz,Thanks for posting on our foru...

mehracc654 04 Nov 2024, 07:30

cTrader Desktop
The difference between workspace desktop version and web version
Thank you for your attention, but this is considered a weakness for this program, like now that access to the workspace is cut off and practically not...

PanagiotisCharalampous 04 Nov 2024, 07:28

cTrader Desktop
cTrader Bug Report
mehracc654 said: I have a problem in workspace my account , it becomes inactive and the information I have on the chart is not saved. What is the...
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