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olivierdmz 04 Nov 2024, 09:04

cTrader Desktop
cTrader 5.0.40 issues
I have exactly the same behaviour, using Ctrader 5.0.40 on different versions of Windows…Cannot use cbots anymore in backtesting, nor in optimisation,...

AlgoCreators 04 Nov 2024, 08:59

cTrader Algo
ChartTrendLines don't get removed from OnDestroy() method when indicator removed from chart
I think the OnDestroy function is never executed. There is no such feature in the indicators

odkhuu.sukhbaatar 04 Nov 2024, 08:46

cTrader Mac
Mac OS 15
i have some issue. not showing watchlist at left side pop up!? and where is Risk reward tool same like ctrader web?

odkhuu.sukhbaatar 04 Nov 2024, 08:45

cTrader Mac
Mac OS 15
i have some issue. not showing watchlist at left side pop up!? and where is Risk reward tool same like ctrader web?

wayne.harray 04 Nov 2024, 08:45

cTrader Algo
play button freezes on my backtesting tab
I'm currently trying to do some back testing, but I can only get between 1 and 6 runs when changing parameters before the play button freezes on me an...

jino.wachara 04 Nov 2024, 08:06

cTrader Desktop
fail to connect to server ctrader desktop
The issue is that after opening the program for a while, I am unable to edit the price alert, with an error message saying "fail to connect to server....

mohamadzaky 04 Nov 2024, 07:59

cTrader Desktop
Latest Ctrader
What's going on with the latest Ctrader? When I switched the timeframe, the indicators disappear and it goes blank. And I can't switch workspace, it's...

pjori59 04 Nov 2024, 07:50

cTrader Mobile
Order not closing showing position lock
Order not closing showing position lock

PanagiotisCharalampous 04 Nov 2024, 07:49

cTrader Mac
Mac OS 15
Hi there,We are not aware of any issues at the moment.Best regards,Panagiotis

PanagiotisCharalampous 04 Nov 2024, 07:41

cTrader Desktop
cTrader long time reconnection issue
Hi there,Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the...

PanagiotisCharalampous 04 Nov 2024, 07:39

cTrader Mac
Pivot point / copy paste option not working
Hi there,Unfortunately I did not understand your problem. Can you explain which pivot points are you referring to? Regarding pasting, just use Ctrl+V....

PanagiotisCharalampous 04 Nov 2024, 07:34

cTrader Desktop
Interface improvements
Hi there,We are aware of this issue and it will be fixed in an upcoming update.Best regards,Panagiotis

PanagiotisCharalampous 04 Nov 2024, 07:31

cTrader Desktop
Bug Report
Hi there,There was maintenance taking place during the weekend. Let us know if this still happens.Best regards,Panagiotis

PanagiotisCharalampous 04 Nov 2024, 07:30

cTrader Desktop
share object on charts
StuFX said: PanagiotisCharalampous said: StuFX said: PanagiotisCharalampous said: Hi n.h.k.maz,Thanks for posting on our foru...

mehracc654 04 Nov 2024, 07:30

cTrader Desktop
The difference between workspace desktop version and web version
Thank you for your attention, but this is considered a weakness for this program, like now that access to the workspace is cut off and practically not...

PanagiotisCharalampous 04 Nov 2024, 07:28

cTrader Desktop
cTrader Bug Report
mehracc654 said: I have a problem in workspace my account , it becomes inactive and the information I have on the chart is not saved. What is the...

PanagiotisCharalampous 04 Nov 2024, 07:27

cTrader Desktop
cTrader Bug Report
Hi there,Could you please send us some troubleshooting information the next time this happens? Please paste a link to this discussion inside the...

PanagiotisCharalampous 04 Nov 2024, 07:26

cTrader Algo
Proposal: Improved Project Structure for cBots Development in cTrader
serge.owonaokoa said: PanagiotisCharalampous said: kaxalope said: PanagiotisCharalampous said: Hi there,Why don't you use an exter...

PanagiotisCharalampous 04 Nov 2024, 07:23

cTrader Desktop
The difference between workspace desktop version and web version
Hi there,Workspaces are only used for the same application. You cannot use workspaces between different applications e.g. web and desktop.Best regards...

PanagiotisCharalampous 04 Nov 2024, 07:18

cTrader Algo
can't choose account/symbol/perdiod when adding instance
nature.equity said: I'm getting the same error message for cTrader v.5.0.40. (older versions used by my broker dosen't have this problem)+ Backte...

PanagiotisCharalampous 04 Nov 2024, 07:17

cTrader Algo
can't choose account/symbol/perdiod when adding instance
Hi there,There was maintenance taking place during the weekend, therefore disconnections are expected.Best regards,Panagiotis

PanagiotisCharalampous 04 Nov 2024, 07:16

cTrader Algo
Info | [Init] Not enough bars to calculate EMAs. Required: 400, Available: 200. Bot will stop.
Hi there,The option to load more bars in backtesting will be added in an upcoming update.Best regards,Panagiotis

tadas8891 04 Nov 2024, 07:13

cTrader Desktop
Blank indicator, cant switch workspace, setting and charts do not save after closing ctrader, cbots cant be launched

tadas8891 04 Nov 2024, 07:13

cTrader Desktop
Blank indicator, cant switch workspace, setting and charts do not save after closing ctrader, cbots cant be launched

PanagiotisCharalampous 04 Nov 2024, 07:13

cTrader Algo
Changing from Colors to Color in Code
Hi there,You should use a string e.g. “Red”, to define a default color.Best regards,Panagiotis

PanagiotisCharalampous 04 Nov 2024, 07:10

cTrader Desktop
.algo indicators don't reload
Hi there,Can you record a video showing that the indicator is loaded but it does not appear in the list?Best regards,Panagiotis

PanagiotisCharalampous 04 Nov 2024, 07:08

cTrader Desktop
Keep getting "Cannot switch workspase while 1 bot is running" error
Hi there,I could not reproduce such a behavior. Please restart cTrader and make sure there is no cBot running. If it persists, please record a video d...

tadas8891 04 Nov 2024, 07:06

cTrader Desktop
Blank indicator, cant switch workspace, setting and charts do not save after closing ctrader, cbots cant be launched
Hello, this weekend I began experiencing significant issues with your platform, despite not making any changes on my end. Initially, when I open cTrad...

PanagiotisCharalampous 04 Nov 2024, 06:55

cTrader Desktop
Could not switch workspace while at least 1 cbot is running
shane.scott.pub said: PanagiotisCharalampous said: Hi FireMyst,If you can send us troubleshooting information when this happens again i...

PanagiotisCharalampous 04 Nov 2024, 06:52

cTrader Algo
ChartTrendLines don't get removed from OnDestroy() method when indicator removed from chart
Hi firemyst,Thank you for reporting this. We are investigating.Best regards,Panagiotis
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