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PanagiotisCharalampous 17 Nov 2020, 14:20

cTrader Copy
Possible bug cross broker in cTrader copy
Hi tperalta82, I could not reproduce such a behavior. Can you please provide more information e.g. strategy name, account numbers, brokers and...

Shares4us 17 Nov 2020, 14:14

cTrader Algo
LoadMoreHistory() on Ticks gives an AlgoAbortedException on Spotware AUDUSD feed.
Thanks, just what i thought. Is there another way to check if it was due to a connection reset/failure? Idea: Maybe not throw an abort exception...

tperalta82 17 Nov 2020, 14:03

cTrader Copy
Possible bug cross broker in cTrader copy
FYI:   The Position modification is reflected on the provider's page, just not on the followers accounts

tperalta82 17 Nov 2020, 14:00

cTrader Copy
Possible bug cross broker in cTrader copy
Hi It seems that let's say, i'm providing on fondex, and someone is following on icMarkets and I modify the position, the changes won'...

PanagiotisCharalampous 17 Nov 2020, 13:58

cTrader Algo
LoadMoreHistory() on Ticks gives an AlgoAbortedException on Spotware AUDUSD feed.
Hi Ton, This exception is thrown when cTrader disconnects/reconnects. You should handle the exception accordingly on your side. Best Regards,...

Shares4us 17 Nov 2020, 12:32

cTrader Algo
LoadMoreHistory() on Ticks gives an AlgoAbortedException on Spotware AUDUSD feed.
Usage in Indicator => indicator keeps on restarting. Same error also on Bars.LoadMoreHistory() sometimes. Solution: Please do not throw that...

padik 17 Nov 2020, 12:15

Suggestions
Hide the indicator
intraflay said: padik said: Hide the indicator. The cTrader allows you to hide the drawing, but you cannot do the same with the indicator....

PanagiotisCharalampous 17 Nov 2020, 12:03

cTrader Desktop
How do I download raw market data from cTrader to Excel?
Hi infojostk, You will need to write your own code to achieve this. See some relevant discussions here. Best Regards, Panagiotis ...

nh.zadeh 17 Nov 2020, 11:58

cTrader Algo
There is no indicator for H4 time frame EMAs before 261 working days.
PanagiotisCharalampous said: Hi Nasser, It looks fine to me. Make sure that you wait for the history to be retrieved. Best Regards,...

infojostk 17 Nov 2020, 11:53

cTrader Desktop
How do I download raw market data from cTrader to Excel?
How do I download the cTrader market data to an Excel sheet? I need to look at the highs, lows, open and close values in Excel to do my market anal...

PanagiotisCharalampous 17 Nov 2020, 11:24

Open API
submitted & confirmed trade not showing in cTrader platform and not returned in ProtoOADealListReq
Hi jayteasuk, You can find out the min and max volume for each symbol using ProtoOASymbol.minVolume and ProtoOASymbol.maxVolume resp...

jayteasuk 17 Nov 2020, 11:14

Open API
submitted & confirmed trade not showing in cTrader platform and not returned in ProtoOADealListReq
PanagiotisCharalampous said: Hi jayteasuk, I don't think you can trade 100000 on these symbols. Try with lower volulmes. In any case,...

intraflay 17 Nov 2020, 10:56

Suggestions
Hide the indicator
padik said: Hide the indicator. The cTrader allows you to hide the drawing, but you cannot do the same with the indicator. An easy-to-enter opti...

intraflay 17 Nov 2020, 10:53

Suggestions
Week period on history
In the period selection box, where it has today, yesterday, this month etc.. Can you add "this week"? Surprised it's not there already -...

PanagiotisCharalampous 17 Nov 2020, 10:15

cTrader Desktop
Press Ctrl for the BUG
Hi xiao-linlong, Please send us some troubleshooting information the next time this happens. Paste the link to this discussion before submitti...

PanagiotisCharalampous 17 Nov 2020, 10:12

Open API
submitted & confirmed trade not showing in cTrader platform and not returned in ProtoOADealListReq
Hi jayteasuk, I don't think you can trade 100000 on these symbols. Try with lower volulmes. In any case, you need to receive ProtoOAE...

artcfd 17 Nov 2020, 10:04

cTrader Desktop
Press Ctrl for the BUG
Sometimes pressing CTRL before moving the trend line will get stuck, the software won't move, you need to close the software and then open it agai...

jayteasuk 17 Nov 2020, 09:58

Open API
submitted & confirmed trade not showing in cTrader platform and not returned in ProtoOADealListReq
PanagiotisCharalampous said: Hi jayteasuk, I do not see an ProtoOAExecutionType.ORDER_FILLED event indicating that the order was fil...

globalblack 17 Nov 2020, 09:11

Suggestions
Complaint
orialasunnyc said: We need a beta version of the icmarket cTrader app, which will contain dark mode, profits/loss calculator. Icmarket happens to...

globalblack 17 Nov 2020, 09:06

Suggestions
Indicator broken files
Hi,   Some indicators when you download them they save a filename as "Blank" instead of the name Indicator name itself as describ...

PanagiotisCharalampous 17 Nov 2020, 09:01

cTrader Desktop
Does ctrader have API reference on office platform or in a pdf version
Hi imrealfighter. No there is no offline version of the reference available. Best Regards, Panagiotis  Join us on Telegram

PanagiotisCharalampous 17 Nov 2020, 08:59

cTrader Desktop
Comment section
Hi Ahmed, No it is not possible to edit comments after the order is placed. Best Regards, Panagiotis  Join us on Telegram

PanagiotisCharalampous 17 Nov 2020, 08:54

cTrader Web
cTrader ID for more than one brokers
Hi hgrams, Yes you can. You need to ask from your broker to link your account with the relevant cTrader ID. Best Regards, Panagiotis ...

PanagiotisCharalampous 17 Nov 2020, 08:50

FIX API
No answer from server
Hi mywebsidekicks, Unfortunately I cannot help you with Python, as I do not have any experience with the language. If you used .Net, I wo...

PanagiotisCharalampous 17 Nov 2020, 08:37

cTrader Desktop
Hello there guys How to get pdf version of API Programmers guides.
Hi imrealfighter, I am not sure about which pdf or which API are you referring to. We have a pdf only FIX API. Best Regards, Panagiotis&...

PanagiotisCharalampous 17 Nov 2020, 08:32

cTrader Copy
Unable to remove fund?
Hi sutucha2004, The strategy you are following has a minimum investment condition, hence you need to have this amount in your strategy at any...

PanagiotisCharalampous 17 Nov 2020, 08:29

Open API
submitted & confirmed trade not showing in cTrader platform and not returned in ProtoOADealListReq
Hi jayteasuk, I do not see an ProtoOAExecutionType.ORDER_FILLED event indicating that the order was filled. Also from what I see the volu...

PanagiotisCharalampous 17 Nov 2020, 08:24

cTrader Algo
There is no indicator for H4 time frame EMAs before 261 working days.
Hi Nasser, It looks fine to me. Make sure that you wait for the history to be retrieved. Best Regards, Panagiotis  Join us on Tel...

PanagiotisCharalampous 17 Nov 2020, 08:15

cTrader Copy
Account Ballance Lower Than it Should be
Hi trdrn, Your calculations are wrong. You assume that ROI is equal to P&L change but this is not the case. You can read more about how RO...

orialasunnyc 17 Nov 2020, 07:31

Suggestions
Complaint
We need a beta version of the icmarket cTrader app, which will contain dark mode, profits/loss calculator. Icmarket happens to be one of the best brok...
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